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Think EDAX. We are There For You.
Our latest EDAX Customer Survey revealed that 98% of our customers would choose EDAX again, or recommend EDAX to others, for any future instrumentation they might need. This is due not just to the instrumentation, but to EDAX's expertise in sales, support and service.
Service - Repairs and Field Service
Support - Technical Support or Hardware problems with your system
Applications - EDAX or TSL software questions or system capabilities
EDAX can serve you by listening to your requirements and addressing them through our extensive, worldwide service organization and through products developed and processes implemented to ISO 9001 specifications.
EDAX's organized and dedicated network includes:
- Customer support locations throughout the world
- Central technical support group for all markets with headquarters in New Jersey
- Ongoing training for all support staff and engineers
- Maintenance Agreements
- Quick response time to your call
- Spare parts inventory designed for immediate shipment
Americas
EDS, XRF + WDS Support
E-mail: edax.support@ametek.com
Tech Support Form
EBSD Support
E-mail: edax.service@ametek.com
EDS, EBSD, WDS & XRF Service Information
E-mail: edax.service@ametek.com
EDS/WDS Applications or Software Questions
E-mail: edax.applications@ametek.com
EBSD Applications or Software Questions
E-mail: edax.ebsdapplications@ametek.com
XRF Applications or Software Questions
E-mail: edax.xrfapplications@ametek.com
China
EDS, EBSD, XRF + WDS Support, Service Information & Applications
E-mail: edax@ametek.com.cn
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Europe
EDS + WDS Support, Service
Information & Applications
E-mail: eds.support@ametek.nl
EBSD Support, Service
Information & Applications
E-mail: ebsd.support@ametek.nl
XRF Support, Service Information
& Applications
E-mail: edax.service@ametek.com
Japan
EDS, XRF + WDS Support, Service
Information & Applications
E-mail: service@edax.co.jp
EBSD Support, Service Information
& Applications
E-mail: tsl-j@wb3.so-net.ne.jp
Singapore
EDS, EBSD, XRF + WDS Support, Service
Information & Applications
E-mail: edax@ametek.com.sg
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EDAX has an extensive and international support and service network waiting to serve you. Click on this link for additional information .
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