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Worldwide Technical Support is one of the key components to EDAX's AmeCare Customer Support Policy. The EDAX support team has over 100 years of combined technical experience and knowledge in supporting our customers. They are skilled in diagnosing and troubleshooting your analytical equipment. Our team will respond quickly to your technical questions and hardware equipment problems. A wide array of dedicated resources is available to duplicate your problem and assist in quickly identifying a solution.
Our worldwide Technical Support staff can be contacted by phone or E-mail.
Before contacting EDAX, please have the following information available:
• Serial Number
• Name
• Company
• State/Province
• Country
• Telephone Number
• E-mail
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EDAX is ISO Quality certified in the design, manufacturing, installation, and servicing of X-ray Microanalysis and Energy Dispersive X-ray Fluorescence. This certification assures customers that quality is of the utmost importance to EDAX. EDAX is committed to operational excellence and process improvement to provide customers the very best in products and support.
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