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EDAX Service

EDAX has been supplying microcharacterization tools for over 45 years and has specialists located worldwide to support you. Our service team of experts is committed to providing unparalleled support to our customers.

Service provides:
  • Field service and repairs
  • Maintenance Agreements to fit your needs  
  • Spare parts inventory designed for immediate shipment 
  • Part Return Authorization (RA) and Customer Repair Procedures (CRO)

    Our worldwide Service Support team can be contacted by telephone or Email. 

    Before contacting EDAX, please have the following information available:

  • Serial Number
  • Name
  • Company
  • State/Province
  • Country
  • Telephone Number
  • E-mail  

     

  • AMECARE 
    EDAX AMECARE Brochure

     EDAX AMECARE Brochure Thumbnail 


    Service Contact Information

    Americas
    Tel: +1-800-535-EDAX (3329)
    E-mail: edax.service@ametek.com
      China
    Tel: +010-85262111 Ext. 20-23
    E-mail: edax@ametek.com.cn
    Europe
    Tel: +31 13-536-4000
    E-mail: edax.support@ametek.nl
     
    Japan
    Tel: +81-3-3740-5189
    E-mail: edax-japan.service@ametek.co.jp
    Asia Pacific Rim
    Tel: +65-64842388
    E-mail: edax@ametek.com.sg
       

    EDAX is ISO 9001 certified in the design, manufacturing, installation, and servicing of X-ray Microanalysis and Energy Dispersive X-ray Fluorescence. This certification assures customers that quality is of the utmost importance to EDAX. EDAX is committed to operational excellence and process improvement to provide customers the very best in products and support. 
     

     

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